Why are my cans dented or damaged and what can I do about it?

Wells Can Company does not ship damaged cans. Period. However, due to the nature of the shipping process, some of the metal cans will receive small dents or be damaged. This is common, and in no way effects the usability of the can. If you find the number of dented / damaged cans unacceptable, please feel free to contact us. In such cases we will assist you in whatever way we can to place a claim with the shipping company. The ultimate responsibility lies with purchaser to process any claims with the relevant shipping company.

How do I ship my order to a different address other than my Billing address?

Although Wells Can Company only ships to your Billing address, we do have an option for our customers that need to ship their orders to a different address other than their Billing Address. These are outlined as follows:

A. For Canadians:

  1. Place your order as per normal.
  2. On the checkout screen fill in your Shipping Address in place of your Billing Address.
  3. Select your payment type as Email Money Transfer. This is the only method of payment that will work for this procedure.
  4. Accept the terms and conditions below and place your order.
  5. Follow the instructions to complete your Interact Email Money Transfer.

B. For International Customers outside of Canada

  1. Place your order as per normal.
  2. On the checkout screen fill in your Shipping Address in place of your Billing Address.
  3. Select your payment type as Email Money Transfer. This is the only method of payment that will work for this procedure.
  4. Accept the terms and conditions below and place your order.
  5. Follow the instructions to complete your Interact Email Money Transfer.

 

What chuck size do I need for my can sealer?

The following chart is a comparison list of can sealer chuck sizes and the food can sizes that each associated chuck will seal:

The chuck size that you will need for your can sealer depends on the can size diameter that you are wanting to seal.
The chuck is a disk-type part of the can sealer / seamer that holds the lid in place on top of the can during the seaming process.
All can linings / coatings are food grade unless specifically specified otherwise – call for details.

Note that it is important that the chuck size diameter correctly matches the can size diameter in order for the seaming process to be successful.

Can Name

Can Size

Approx. Capacity **

Can Style

Chuck Size

2oz Can 2-11/16” Dia. X 1-1/16” High 2oz Steel, Straight smooth sides 211
4oz Can 3-1/16″ Dia. x 1-6/16″ High 4oz Steel, Straight smooth sides 301
6oz Can 3-7/16″ Dia. x 1-11/16″ High 6oz Steel, Straight, smooth sides 307
8oz Tapered Salmon Can 3-7/16″ Dia. x 2″ High 8oz Steel, Tapered, smooth sides 307
#1 Can 2-11/16″ Dia. x 4″ High 10oz Steel, Straight, beaded sides 211
#2 Short Can 3-7/16″ Dia. x 3-1/2″ High 13oz Steel, Straight, beaded sides 307
Soup Can 3″ Dia. x 4-7/16″ High 14oz Steel, Straight, beaded sides 300
16oz Tapered Salmon Can 3-1/16″ Dia. x 4-8/16″ High 16oz Steel, Tapered, smooth sides 301
#2 Can 3-7/16″ Dia. x 4-9/16″ High 19oz Steel, Straight, beaded sides 307
#2 1/2 Can 4-1/16″ Dia. x 4-11/16″High 28oz Steel, Straight, beaded sides 401
#3 Tall Can 4-4/16″ Dia. x 7″ High 48oz Steel, Straight, beaded sides 404
#5 Can 5-1/8” Dia. X 5-5/8” High 60oz Steel, Straight, beaded sides 502
#10 Can 6-3/16″ Dia. x 7″ High 100oz Steel, Straight, beaded sides 603

 

 

What can sizes do you carry in stock?

The following chart is a list of the food can sizes we carry and also the chuck sizes associated with those cans:
The chuck is a disk-type part of the can sealer / seamer that holds the lid in place on top of the can during the seaming process.
All can linings / coatings are food grade unless specifically specified otherwise – call for details.

Note that it is important that the chuck size diameter correctly matches the can size diameter in order for the seaming process to be successful.

Can Name

Can Size

Approx. Capacity **

Can Style

Chuck Size

2oz Can 2-11/16” Dia. X 1-1/16” High 2oz Steel, Straight smooth sides 211
4oz Can 3-1/16″ Dia. x 1-6/16″ High 4oz Steel, Straight smooth sides 301
6oz Can 3-7/16″ Dia. x 1-11/16″ High 6oz Steel, Straight, smooth sides 307
8oz Tapered Salmon Can 3-7/16″ Dia. x 2″ High 8oz Steel, Tapered, smooth sides 307
#1 Can 2-11/16″ Dia. x 4″ High 10oz Steel, Straight, beaded sides 211
#2 Short Can 3-7/16″ Dia. x 3-1/2″ High 13oz Steel, Straight, beaded sides 307
Soup Can 3″ Dia. x 4-7/16″ High 14oz Steel, Straight, beaded sides 300
16oz Tapered Salmon Can 3-1/16″ Dia. x 4-8/16″ High 16oz Steel, Tapered, smooth sides 301
#2 Can 3-7/16″ Dia. x 4-9/16″ High 19oz Steel, Straight, beaded sides 307
#2 1/2 Can 4-1/16″ Dia. x 4-11/16″High 28oz Steel, Straight, beaded sides 401
#3 Tall Can 4-4/16″ Dia. x 7″ High 48oz Steel, Straight, beaded sides 404
#5 Can 5-1/8” Dia. X 5-5/8” High 60oz Steel, Straight, beaded sides 502
#10 Can 6-3/16″ Dia. x 7″ High 100oz Steel, Straight, beaded sides 603

 

 

Do you accept orders from outside North America?

Yes. We are able to ship to all destinations that are permitted by the Government of Canada, excluding the following countries found at the link below: http://www.international.gc.ca/sanctions/countries-pays/index.aspx?lang=eng Payment for international orders are in US Dollars and paid by Wire Transfer.

If my product is defective, will you refund my money?

We at Wells Can are proud of the quality of the products that we offer. Your satisfaction is our goal. Our full refund policy is explained under our policies section at this link; https://wellscan.ca/warranty-return-and-refund-policy/

What Payment Methods Do You Accept?

Wells’ online store provides a wide range of payment options including: cheques, interac e-transfers, bank transfers, Visa and Mastercard. We also accept cash for purchases at our showroom in Burnaby, BC.

Do You Have Distributor Or Discounted Pricing?

Wells offers quantity discounts on many of our items and can provide custom quotes on orders exceeding our price breaks.

However, at this time we don’t offer any special pricing discounts for distributors. For a custom quote, call us toll free at 1-888-935-5722 or email info@wellscan.ca.

Do You Have A Minimum Order Amount?

No. As a general rule we don’t have a minimum dollar amount for orders.

However, the minimum quantity required for a purchase may vary between products and a minimum dollar amount may apply to some sale items.

Can I Pay For My Order In USD Currency?

Payment Currency

At this time we only accept online payments in Canadian Dollars (CDN). However, if you would like to make a purchase in USD, simply call our office toll free at 1-888-935-5722 or email your order to orderdesk@wellscan.ca noting your desire to pay in USD and we will be happy to oblige.

Please note that all prices listed in our online web store are in Canadian Dollars (CAD). Should you use a payment instrument (such as an accepted credit card) you may incur additional fees imposed on you by your service provider when converting from your currency of choice to Canadian Dollars.